They have amazing customer service, unlike Wild Hearts. Please consider HELLO RED BIRD Photo Booth Rental. If you are looking for Photo Booth busses in Tampa, Wild Hearts unfortunately advertises so much that it took me days of researching and scrolling on google to find other companies like this. Thankfully I found a much better, family owned company. I’m sure she will comment on this and give some kind of excuse and twist the story. I cannot believe a small company would treat me this way. She could’ve done so many things to make this situation better and she chose this. Or at the very least, she could’ve responded to me sooner, knowing I was waiting to submit a deposit. She could’ve written back my mom or planned and say “I know I just told you an hour ago that your day is available, but it is now booked.” Or she could’ve asked me if I would like to go ahead and make a deposit before she let the other couple book it. Markee could’ve immediately let us know, instead of making me wait days for her response. I am shocked that they would ignore us asking to book it, and let someone else book within hours later. I was so exited when she said our date was available and then it was just taken away.
I had to wait to finalize my budget to make sure I could afford it, because the Photo Booth was a luxury for us.
I was truly devastated as I had my heart set on Bleu. So they told my mom at 6 pm it was available, ignored her saying that I wanted to go ahead and book it, and let another couple book it that night. Markee said another couple contacted them after my mom and planner both asked, and booked it that night. I asked them how that’s possible since I said I want to book if the date is available and they confirmed it was. At this point, they waited several days (which is unusual of them) to respond to tell me that they already booked my date. I contacted them a couple of days later because I was expecting to receive info about the deposit since they knew I wanted to book with them. They responded to both my mom and planner on the same day and said my date is available. D to book a while later, my mother and my planner both reached out to see if my date was still available, and let Markee know that I would like to go ahead and book Bleu.
0 kommentar(er)
